RE: bass pro shop awful warranties
Me too, BD. I will never buy much of anything again from BPS. My experience was similar to yours with the "stinks to be you" attitude. That was at the Nashville store. Put a bad taste in my mouth for sure. I spend lots of $$ on fishing gear, and they aren't going to see any more of mine. Found a helluva deal on All Star classics today at a store called Academy sports..buy 1 get 1 for $50. Where else can you get an All Star for $25 with a warranty?
Shawn McNew
Seein' Stripes Guide Service
Wildlife Fisheries Science UT
Georgia Forestry Commission
RE: bass pro shop awful warranties
Seenstripes..Where is that store located?? Yank
RE: bass pro shop awful warranties
So what you are saying is, I shouldn't bother taking my BPS rod back to the Nashville store. I had a tip break off. That's ashame. I've took a Berkley rod that the tip broken off of for no reason, back to Wal-mart after I'd had it for 2 years and they swapped it out. I'll have to think twice about buying from BPS if they won't stand behind their own products.
RE: bass pro shop awful warranties
>So what you are saying is, I shouldn't bother taking my
>BPS rod back to the Nashville store.
That is correct. If it's over a year old, Bass Pro will not replace it. The serial numbers on the rods are coded by year and the clerks are required to check before replacing a broken rod.
In my view, a one-year warranty (or no warranty at all) is fine on a $19.95 rod, but some of Bass Pro's rods are priced in the $100 to $200 range. A one-year warranty on a $200 rod is just plain lousy - especially when the rod probably only cost them a fraction of that to produce in some sweatshop in China.
With other brands, such as G. Loomis, Sage, or Falcon, you may be paying a couple hundred bucks or more on the rod, but I view part of that price as an "insurance policy" that the rod will be replaced if broken. This is especially important with flyrods since they're so long, thin, and fragile, that you're bound to break a tip sooner or later (especially if you're rough on tackle like I am). Bass Pro's high-end gear is priced as if it were in the same league as Loomis or Sage, but they rip you to pieces on the warranty.
bd
RE: bass pro shop awful warranties
>My experience was similar to yours with the "stinks to be
>you" attitude. That was at the Nashville store.
I'm talking about the Nashville store too. I used to love the Bass Pro catalog back in the days before the store came to town, and I was overjoyed when it opened. I was a regular customer for quite a while, but time after time I kept running into indifferent or rude treatment there. At first I credited it to isolated incidents and the idea that any store that large is going to have a few bad apples. But over time, I've become convinced that it's sort of a "lowest common denominator" mentality - they seem to prefer people who work cheap to people who treat customers well. There are still some good folks there but there are too many unfriendly ones in the mix.
It took a lot of bad attitude to run me off, but they eventually did it.
bd