-
[QUOTE=HURRICANEBOB;521342]
RE: Early payoff. Please see page 4 of your Ford Customer Review Copy of the KY Vehicle Retail Installment Contract you received and signed during closing on your new Ford vehicle with Ford Motor Credit financing. In paragraph A on page 4 of 7, the Payments section starts with : [B]"You must make all payments in U.S. funds when they are due. You may prepay your debt at any time without penalty "[/B]I absolutely agree with doing your homework online before entering a dealership. I love it when someone comes in with the stock number of a vehicle they found in our inventory and wants to see it, understand it, and drive it.
[/QUOTE]
I saw that portion of the contract when I called Ford Motor Credit financing in Texas to get a payoff amount and the lady I spoke to pointed that out because she has had tons of calls similar to mine; where the dealers are telling the customers they [B]HAVE [/B]to keep the loan for 90 days in order to keep the rebate.
I guess I shouldn't think a man's word and a handshake are good anymore.
I was told by both my salesman and the financial guy at Bill Collins Ford that I had to keep the loan for 90 days.
I also did every part of the legwork in finding the F250 I wanted and took my salesman a stock number/VIN.
-
[QUOTE=RangerZ520;529208]I saw that portion of the contract when I called Ford Motor Credit financing in Texas to get a payoff amount and the lady I spoke to pointed that out because she has had tons of calls similar to mine; where the dealers are telling the customers they [B]HAVE [/B]to keep the loan for 90 days in order to keep the rebate.
I guess I shouldn't think a man's word and a handshake are good anymore.
I was told by both my salesman and the financial guy at Bill Collins Ford that I had to keep the loan for 90 days.
I also did every part of the legwork in finding the F250 I wanted and took my salesman a stock number/VIN.[/QUOTE]
Ranger,
I hear ya. You did it right, and were mislead. Pure and simple. I'm very glad you called Ford and got resolution as well as the BBB action. This is exactly why when I started this line of work I decided I was in it to assist people thru the process of vehicle ownership, and not going to be willing to sacrifice my integrity in the process. That's why I work where I do. And on the brighter side, I'll gladly give a customer my wife's cell phone number so they can really make my life miserable if I do make a mistake :-)
-
Good to hear you shoot it straight. I learned my lesson, no matter how "nice" the salesman/dealership is I'm never trusting anyone in the future.
[QUOTE=HURRICANEBOB;529430]Ranger,
I hear ya. You did it right, and were mislead. Pure and simple. I'm very glad you called Ford and got resolution as well as the BBB action. This is exactly why when I started this line of work I decided I was in it to assist people thru the process of vehicle ownership, and not going to be willing to sacrifice my integrity in the process. That's why I work where I do. And on the brighter side, I'll gladly give a customer my wife's cell phone number so they can really make my life miserable if I do make a mistake :-)[/QUOTE]
-
