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  1. #1
    Join Date
    Dec 1969
    Location
    KY
    Posts
    2,057
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    Just started looking for my own new F150 a week or so ago. I'm not in a big rush, but a local dealer had the truck I want so I went in, drove it and made them a fairly low offer. They said they couldn't do that and I was on my way. I've got time to be patient and get what I want for a good price.

    Anyway, a couple of days go by and the salesman calls me up and tells me that if we meet halfway, we could have a deal. I was already willing to do that so I told him I would and I started making plans to head to the dealership.

    A half-hour goes by and he calls me and says his manager told him he couldn't do that deal and could I meet them halfway again? I told him no and then he asks me if I could just come up a little more. We agree to a price and another half hour goes by and finance guy calls me up and basically says they can't do that deal and that they can't come down at all.

    Now maybe the price I thought we had agreed to was too low, but the sales guy should never have agreed to a price with me that he couldn't do. They're lucky that they weren't dealing with my wife because she got pretty upset by it. She might have posted all over Facebook that they were dishonest and possibly gone down there and marched in front of the dealership with a sign.

  2. #2
    HURRICANEBOB Guest
    Quote Originally Posted by know1 View Post
    Just started looking for my own new F150 a week or so ago. I'm not in a big rush, but a local dealer had the truck I want so I went in, drove it and made them a fairly low offer. They said they couldn't do that and I was on my way. I've got time to be patient and get what I want for a good price.

    Anyway, a couple of days go by and the salesman calls me up and tells me that if we meet halfway, we could have a deal. I was already willing to do that so I told him I would and I started making plans to head to the dealership.

    A half-hour goes by and he calls me and says his manager told him he couldn't do that deal and could I meet them halfway again? I told him no and then he asks me if I could just come up a little more. We agree to a price and another half hour goes by and finance guy calls me up and basically says they can't do that deal and that they can't come down at all.

    Now maybe the price I thought we had agreed to was too low, but the sales guy should never have agreed to a price with me that he couldn't do. They're lucky that they weren't dealing with my wife because she got pretty upset by it. She might have posted all over Facebook that they were dishonest and possibly gone down there and marched in front of the dealership with a sign.
    I agree with you, something was wrong there. Thought. When you get to an agreed price on the phone, request they send to you a 100% completed Retail Buyers Order for your review and POSSIBLE acceptance. If you see numbers you like, initial it, and fax or send a scanned copy back. When you arrive at the finance guy, if any numbers have changed, smile, shake his hand, and just walk out.

    I've sent buyers orders to Illinois for used F150's, across town to bank VP's for new F150's, and several to Fort Knox soldiers for Escapes, Edges, and Focus ST's. If it comes back signed, that's a done deal and we only have to set up a time to do the paperwork, and do the delivery. It it comes back with a counter offer, or a verbal phone offer, we do another order for what we can do, and sent it back for initials. Sometimes we can't move because we literally went all in right of the bat. Sometimes we can move a little, and take an even slimmer deal.

    The bottom line really, is a good deal is the one both parties can agree to accept.

  3. #3
    Join Date
    Dec 1969
    Location
    KY
    Posts
    2,057
    Post Thanks / Like
    Quote Originally Posted by HURRICANEBOB View Post
    I agree with you, something was wrong there. Thought. When you get to an agreed price on the phone, request they send to you a 100% completed Retail Buyers Order for your review and POSSIBLE acceptance. If you see numbers you like, initial it, and fax or send a scanned copy back. When you arrive at the finance guy, if any numbers have changed, smile, shake his hand, and just walk out.

    I've sent buyers orders to Illinois for used F150's, across town to bank VP's for new F150's, and several to Fort Knox soldiers for Escapes, Edges, and Focus ST's. If it comes back signed, that's a done deal and we only have to set up a time to do the paperwork, and do the delivery. It it comes back with a counter offer, or a verbal phone offer, we do another order for what we can do, and sent it back for initials. Sometimes we can't move because we literally went all in right of the bat. Sometimes we can move a little, and take an even slimmer deal.

    The bottom line really, is a good deal is the one both parties can agree to accept.
    It sounds like you handle it the right way. The funny thing is that I've noticed that they've now raised their internet price on that vehicle by about $3000.

  4. #4
    Join Date
    Dec 1969
    Location
    .LaGrange
    Posts
    10,742
    Post Thanks / Like
    Quote Originally Posted by know1 View Post
    Just started looking for my own new F150 a week or so ago. I'm not in a big rush, but a local dealer had the truck I want so I went in, drove it and made them a fairly low offer. They said they couldn't do that and I was on my way. I've got time to be patient and get what I want for a good price.

    Anyway, a couple of days go by and the salesman calls me up and tells me that if we meet halfway, we could have a deal. I was already willing to do that so I told him I would and I started making plans to head to the dealership.

    A half-hour goes by and he calls me and says his manager told him he couldn't do that deal and could I meet them halfway again? I told him no and then he asks me if I could just come up a little more. We agree to a price and another half hour goes by and finance guy calls me up and basically says they can't do that deal and that they can't come down at all.

    Now maybe the price I thought we had agreed to was too low, but the sales guy should never have agreed to a price with me that he couldn't do. They're lucky that they weren't dealing with my wife because she got pretty upset by it. She might have posted all over Facebook that they were dishonest and possibly gone down there and marched in front of the dealership with a sign.
    Awe the ole hook, release, hook up again trick I'm glad you didn't fall for it. This is an oldie goldie and they have been doing this for years. It's like they are trying to shame you into buying, lol.
    Not all car dealerships are the same I get that but I don't trust most car people never have never will. I don't trust lawyers either and have told most of the ones I have dealt with that up front and to their face just to clear the air, my wife loves when I do that.....

  5. #5
    HURRICANEBOB Guest
    Quote Originally Posted by mhall View Post
    Awe the ole hook, release, hook up again trick I'm glad you didn't fall for it. This is an oldie goldie and they have been doing this for years. It's like they are trying to shame you into buying, lol.
    Not all car dealerships are the same I get that but I don't trust most car people never have never will. I don't trust lawyers either and have told most of the ones I have dealt with that up front and to their face just to clear the air, my wife loves when I do that.....
    One of the things I like best about my job is working with a customer who has every right to be suspicious and proving to them that there are a few of us that really do it right. 26 years Army 15 Fed Civil service, I can't change the industry, but I swear it won't change me.

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