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  1. #1
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    Combine everyone's need for instant gratification with the lack of help in most places and there you have it. I now deal with customers on a daily basis and I can tell you our store doesn't have enough help. A healthy dose of patience would go a long way. Then you get the customers that want to throw a fit for 10 minutes because they didn't get that extra 10 cents off of something that they think they deserve. I'd suggest to all to work a day or two in retail if you havent already it will change your outlook - I know it's definitely changed mine.

  2. #2
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    Quote Originally Posted by psprowler View Post
    Combine everyone's need for instant gratification with the lack of help in most places and there you have it. I now deal with customers on a daily basis and I can tell you our store doesn't have enough help. A healthy dose of patience would go a long way. Then you get the customers that want to throw a fit for 10 minutes because they didn't get that extra 10 cents off of something that they think they deserve. I'd suggest to all to work a day or two in retail if you havent already it will change your outlook - I know it's definitely changed mine.
    I was waiting on this and I am not THAT guy. I am patient and I do care about other people but waiting almost thirty minutes to get checked out on any given day is absurd. Now if there are special circumstances ok, but just the lack of obvious help is another thing.

    Here is a prime example of what I'm talking about. It's three weeks until Christmas and there are 28 check outs in Walmart and 5 of them are being utilized. Fluke you say, naw its that way up until the day of Christmas in many locations.

    Is that acceptable, I ask you???
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  3. #3
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    I can't speak for wal-mart but that is almost always the case with them and has been for years. At this point everyone should know the deal with them and expect a long line there. That's the main reason I don't shop there and will not in the future. Time is important to me, and saving a few bucks is not. For others saving the extra money is definitely a higher priority. At my particular place of employment I constantly hear "all cashiers to checkout", they go, and the lines are still long at times. The ratio of helpers to shoppers is just too slanted to the side of shoppers. It's just the way it is. I imagine if people took a stand and quit frequenting places that constantly have long waits corporate would get the message once sales started dropping - but that is probably a pipe dream.

    And I hope you realize that I would not direct anything but some Louisville trash talk towards you mark I've seen you on the boards enough to get a good idea of what you're about.

    I've had too many consecutive long waits at various places to expect anything less. It's why I shop online or just not shop all together. Any time I get out in less than 5 minutes I do a little dance on the way out.

  4. #4
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    Quote Originally Posted by psprowler View Post
    I can't speak for wal-mart but that is almost always the case with them and has been for years. At this point everyone should know the deal with them and expect a long line there. That's the main reason I don't shop there and will not in the future. Time is important to me, and saving a few bucks is not. For others saving the extra money is definitely a higher priority. At my particular place of employment I constantly hear "all cashiers to checkout", they go, and the lines are still long at times. The ratio of helpers to shoppers is just too slanted to the side of shoppers. It's just the way it is. I imagine if people took a stand and quit frequenting places that constantly have long waits corporate would get the message once sales started dropping - but that is probably a pipe dream.

    And I hope you realize that I would not direct anything but some Louisville trash talk towards you mark I've seen you on the boards enough to get a good idea of what you're about.

    I've had too many consecutive long waits at various places to expect anything less. It's why I shop online or just not shop all together. Any time I get out in less than 5 minutes I do a little dance on the way out.
    Just noticing a trend is all and I hope I didn't come off as you were calling me out as I did not intend that. You have always been a solid level headed poster on this site. Besides anybody that can put up with all day wades with Billy has to be alright...kiddin of course Shadrap....

    My wife says I need to calm down and be more patient sometimes and since she is always right I guess I should heed her words....
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  5. #5
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    The trend is definitely there. I'm just afraid it is unreversable. If the explosion of online shopping couldnt reverse it I can't really think of what will. Going out to eat is the same way. There's times when I wanna just get something quick and get out and then when it doesn't go that way I really have to tell myself to chill. Sometimes it doesnt work and I'm wound tighter than di ck s hatband. With all these people constantly out and about it really makes me wonder if this so called recession is not just make believe.

    I miss billy. And Ron, Jeff, Q, glenn, mando, vince, et al. and all the late evening shenanigans that were rodeos at stillwaters. Life intervenes though, and we all get busy carving out our own paths.
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  6. #6
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    Quote Originally Posted by psprowler View Post
    I can't speak for wal-mart but that is almost always the case with them and has been for years. At this point everyone should know the deal with them and expect a long line there. That's the main reason I don't shop there and will not in the future. Time is important to me, and saving a few bucks is not. For others saving the extra money is definitely a higher priority. At my particular place of employment I constantly hear "all cashiers to checkout", they go, and the lines are still long at times. The ratio of helpers to shoppers is just too slanted to the side of shoppers. It's just the way it is. I imagine if people took a stand and quit frequenting places that constantly have long waits corporate would get the message once sales started dropping - but that is probably a pipe dream.

    And I hope you realize that I would not direct anything but some Louisville trash talk towards you mark I've seen you on the boards enough to get a good idea of what you're about.

    I've had too many consecutive long waits at various places to expect anything less. It's why I shop online or just not shop all together. Any time I get out in less than 5 minutes I do a little dance on the way out.
    We want the lowest prices possible.....I will wait in line and buy a 11 dollar shirt versus a 75 dollar shirt.

    That is what it would cost with a 15 dollar living wage, and if it was made in America and if they STAFFED the checkout lines.

    Simple economics.

    Now, I'm not saying places like wally world would not staff effectively if sales started to be impacted. If they lost 20% of their revenue due to poor customer service, they "might" do something about it, but I doubt it.

    Later,

    Geo

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