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I'm talking about tech service from my ISP, and tech service from third world nations. And automated phone systems where they put you in touch with a person who dosn't speak english. Even some of the "geeks" can't keep up with how fast things are changing.
Welcome to how it is in the world of technology today. Nothing against them, they are very smart to be able to speak 2 languages...sort of.
I work with Indians regularly, and trying to say their names is the hardest part. Once you get used to talking to them, checking into cheap hotels and buying gas is a lot easier though.
Worked a network problem with a guy last week who had 5 (five!) A's, 6 (six!) Y's and countless S's, H's, and N's in his last name. Literally 30+ characters long, and that was just the last name.
It's like whoever makes up names in India starts drinking and writes till he passes out.
Ole Geo's a DBA, bet he's had a few go rounds with Vijay Shankhaparashanayashani.
GeoFisher liked this post
Incident in the past.
Dude answering phone: Allo dis is steeb, can I halp yru?
Me: Ah, your name ain't really Steve is it?
Dude: My boss say my name is steeb.
They get through telephone screens, firewalls, and I'm afraid to look under my bed.Two days ago one called to ask about my car insurance, I told them I sold my car so that you couldn't bother me anymore. Yes, they use american names, and you can't understand them to begin with. Till the age of 5 I spoke mostly polish cause I lived with our grand parents. After my first year in germany I could actually buy other things besides, and get directions. That's almost gone now also. I'm too old to learn texting and tech rap.And rap music, is gibberish to my ears. I'm a vanishing species. I WAS AN ALTERBOY, AND AND KNEW ALL THE LATIN RESPONSES. tHEY ARE GOING BACK TO SOME OF THEM NOW.
I dread trying to talk to those tech's with the Indian Accents. I refuse to talk with them and ask to speak to their supervisor as soon as they get on the phone.
So I feel your pain guys.
The last time I talked with a Microsoft Tech, she was from the Philippines and spoke fluent English and was very enjoyable to talk with. But some of the guys that work for the tech companies are useless. I make them repeat words as much as I can just to piss them off. Maybe if we all did that they would all quite and American Companies would be forced to hire American's for those tech jobs again.
Say hello to "Steeb's" boss for me.
If I paid for a service with a credit card and it didn't work I'd just call my credit card company and cancel the payment. Just advising a quicker way to get your money back if the product's are junk.
The tech. sevice reps were english speaking. I re-installed the new modem, and the results were the same. The only difference was a new set of numbers to enter, that didn't work.She also said it was the device, and then I said " you can't help me can you ". I told her, and the survey that followed, that I would be exploring different ISP options monday.
Some of the BEST in my industry.Welcome to how it is in the world of technology today. Nothing against them, they are very smart to be able to speak 2 languages...sort of.
I work with Indians regularly, and trying to say their names is the hardest part. Once you get used to talking to them, checking into cheap hotels and buying gas is a lot easier though.
Worked a network problem with a guy last week who had 5 (five!) A's, 6 (six!) Y's and countless S's, H's, and N's in his last name. Literally 30+ characters long, and that was just the last name.
It's like whoever makes up names in India starts drinking and writes till he passes out.
Ole Geo's a DBA, bet he's had a few go rounds with Vijay Shankhaparashanayashani.
I have peers, subordinates, and bosses that are Indian, and the ones that are good, are FREAKIN crazy good .
In my department, we weed through a bunch of folks to get to the best of the best. This goes for Indian or American, or Chinese, or Russian, or whatever.
We have Onshore, Nearshore, and Offshore support, and all are equally capable of handling the most demanding problems.
