I play the same game...about every 12 months...

Heck, I've got Spectrum for the mac-daddy cable internet speed (we have to have it for my wife's job) and when I called them a couple of months ago they lowered my rate $20/mo for no real reason. The lady looked at my account and goes "I'm not real sure why you've been paying what you've been paying...our rate is lower than that."

At first I was happy...then kinda felt like I'd been getting screwed for the last year. Every one of them is a Communist plot. LOL

So far, I can't really complain about Spectrum, but I only have them for Internet.