EZ Loader Trailer Warning!!!!!

[Danny]

Well, still nothing happening... well not much. I am getting very ticked off, and am very near the end of my patience and will seek alternative ways to satisfy my needs.

Here's what is happening. Kerry sent me an email and said that EZ Loader will no longer return his calls or emails because Jet-A is not the trailer owner. So he recommended someone at Triton.

I called Triton today, and I'm telling you, although they weren't overly optimistic, they are at least really trying to help. Kerry recommended I talk with Tom Moody at Triton. Tom was very nice, and gave me a name of a person at EZ Loader to speak with. He said Triton no longer uses EZ Loader as a supplier for their trailers, haven't since 2003 if I remember correctly. I called and asked for the person Tom suggested, and got his voice mail. I left a message and am awaiting a call back. Per Tom's, at Triton, request, I called him back and kept him updated. I got his voice mail. I left him the message.

He actually called me back.... can you believe it?? Triton seems to be the only ones who really care. Anyway he asked if I wanted him to go ahead and try with EZ Loader. I suggested we give his friend a chance to return my call, and see if he could help me. Then if he won't or can't, I would appreciate his help.

This is getting very old. Three weeks now my boat is not able to be moved!!

Danny

[Danny]

Well, the guy that I was referred to by Triton returned my call. Although he is no longer in the custom trailer plant, he was or seemed appalled by the lack of return calls, and wanted the information. He asked me to send him an email with the pictures I had taken, and he promised to begin making the necessary calls to arrange getting the problem taken care of.

This just proves, a company is only as good as the people who represent them. It will be interesting to see what happens from here.

Danny