Well, the guy that I was referred to by Triton returned my call. Although he is no longer in the custom trailer plant, he was or seemed appalled by the lack of return calls, and wanted the information. He asked me to send him an email with the pictures I had taken, and he promised to begin making the necessary calls to arrange getting the problem taken care of.

This just proves, a company is only as good as the people who represent them. It will be interesting to see what happens from here.

Danny