That is exactly where I ended up finding what I was looking for this morning when I left work. They were really helpful, even offered to fax or mail a copy. I had tried the bps cust. svc. web-site and got some irrelevant auto-response answer. I was beginning to think this search was a lost cause until I found the rod/reel repair # and got exactly what I was looking for. Thanks for the suggestion. Always someone on this board with helpful ideas or tips. Fishin.com is GREAT. Love the new board. Haven't seen even one cr@$h. Anyone looking for similar info on just about any reel their # is 417-873-5274.