You can send them back to BPS to thier service center, you have to pay shipping and a little for parts. I sent some reels a few years back and had them back in a couple of weeks. Forget thier prices but you can call and check.
Outdoor World Rod & Reel Repair
2300 E. Turner, Suite M
Springfield, MO 65803
Phone #: (417) - 873 - 5274



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