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I recently had my lower unit rebuilt at a local reputable shop in Louisville. This was late January. I paid $766.88 for used parts and rebuild on a 2000 115 hp Johnson. I then tested Mid-February, where I learned there was still something wrong. I took it back where the operator of the business promptly checked it over and told me it was fine. Charged me for replacing the lower unit oil. I take it back out in March where I determine it still has the same problem.
I then don't use my boat for the rest of the Spring/Summer and gave it to a friend who works on them....on the side. He put the muffs on the engine and had the same issue I did...finally...I'm not crazy. He tells me he'll look into it and I don't here from him until recently in September where I got it back from him....he didn't do anything with it. I then take it, in late September, back to the original shop. I tell them it's still has this problem.
They then determine that it's a lower unit issue. I speak again with the operator about how much it's going to be and what's covered? He tells me that the used parts are as is and the labor he'll consider.
Now, I had the original receipt and made a copy, which I'm looking for, but they don't have any record of the transaction. Worse case scenario, I have a credit card statement with the amount paid and to whom it was paid. I've put less than two hours on the engine since the original repair, but that is tough for me to prove. I would like to have the lower unit repaired without worrying about mechanical failure for a couple seasons 50-100 hours would be nice. Is this unreasonable? What should I expect? I would appreciate some ideas or solutions that would be amicable on both sides.
Thanks for your input,
Mark
Call the BBB
thebassman30
Hope you got to read the posts on here before they were deleted. Good luck !!!!
