I had the same thing happen to me. I took it back and exchanged. The motor may be a good motor, but if it breaks you are unable to turn it. That motor relies on a signal (wireless) from the control to the motor. Just seems it opens to much to the possibility of something else to go wrong. I run the tour digital 82 lb and love it. Its a personal choice.
BTW I got a gift card for 25.00 when I talked to the manager and explained how much time and expense I was put out, due to there error. Good Luck.