I have been fishing Okuma spinning reels for about ten years and they are great. I bought a Okuma bait casting reel and had trouble with the side plate opening while casting. I was at the Indy boat show last year they had a rep there I xplained the proble he gave me the number for there warranty deptment I called them they agreed that they were having some problem asked me to send them the reel and they replaced it with a reconditioned reel which was just like new. Great to work with.