Yeah, the owner is doctor gary nesty. They encourage you to write them and you can even email dr. nesty. The problem is that when you have a problem, they ignore you. I had two pair break in the exact same location on the ear piece. I emailed both the company and dr. nesty two times, yet not once was I contacted by the company, nor did I even get one of those automated emails saying that they got my email. BTW, you submitted your email from their website. This was two years ago, maybe they fixed that problem. If they did, I'm glad I WASTED my money helping everyone else out...LMAO




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