You can always contact and send them back to Shimano but they can be costly.
Normally I suggest taking it to someone locally, we have a drop off at Anglers Outpost for The Reel Man, and he also has pick ups at Backwaters and a few other shops in central ky. He has cleaned my Stradics before, and is familiar with them. He can also get most parts needed from Shimano if he doesn't already have them.
"The Reel Man"
Gary Kuchenbrod
[email protected]



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