When my mother died the funeral home tried to double bill us for the newspaper obituary fee. When I looked at the final bill they had placed "second notice for x newspaper. I contacted my sister to see if she had requested that. She hadn't. My sister and I are from different states from where our mother was buried and I think they thought they could get away with this fraud.

I made another trip to my mother's home town (1,000 mile round trip) and confronted the funeral home. "Bob" wasn't in at that time but would contact me. Well that just wasn't good enough and I told them I'd be back the next day to see "Bob".
"Bob" finally said it was a mistake and would be deleted.

I just wonder how many times this "mistake" happens.