Sprint Rebates

[RoadToad]

I've been a Sprint customer for quite some time now, and I've always gotten what I consider really good service from them, except when it comes to rebates. A little over two years ago I bought a phone that came with a $50 mail-in rebate, and after filling out the form correctly and mailing it in on time (within a day of buying the phone), I got an email saying I didn't qualify for the rebate because I hadn't extended my service agreement by two years. Of course I had, but it took me about two hours on the phone before I finally convinced the right person of that, and they cut me a check. In December I replaced another phone (different number, same account) and again, this one came with a $50 mail-in rebate. This time they sent me a check for $20. When I called they immediately apologized, citing some "system error," and said they'd send me the rest. I told them I think that's BS (I didn't use the abbreviation), and I think it wasn't any kind of error at all, but rather Sprint is intentionally sending out smaller checks than people are entitled to, in the hopes that they'll just cash it and not complain.

I'm stuck with Sprint for two more years, but after that, I'll probably change carriers.

[GeoFisher]

I've been a Sprint customer for quite some time now, and I've always gotten what I consider really good service from them, except when it comes to rebates. A little over two years ago I bought a phone that came with a $50 mail-in rebate, and after filling out the form correctly and mailing it in on time (within a day of buying the phone), I got an email saying I didn't qualify for the rebate because I hadn't extended my service agreement by two years. Of course I had, but it took me about two hours on the phone before I finally convinced the right person of that, and they cut me a check. In December I replaced another phone (different number, same account) and again, this one came with a $50 mail-in rebate. This time they sent me a check for $20. When I called they immediately apologized, citing some "system error," and said they'd send me the rest. I told them I think that's BS (I didn't use the abbreviation), and I think it wasn't any kind of error at all, but rather Sprint is intentionally sending out smaller checks than people are entitled to, in the hopes that they'll just cash it and not complain.

I'm stuck with Sprint for two more years, but after that, I'll probably change carriers.

Hey........I gave up my sprint phone and the 28% discount (work related), for a Verizon Phone YEARS ago..........

A few years ago, I found out my company also has a discount program with verizon. It is not as good as the sprint 28% discount, but it is pretty good (18%, I think).

Later,

Geo

[RoadToad]

I had no idea about the Verizon discount. Oh well, hopefully it'll still be there in two years. Thanks!