Warranty Stories.........Share the good/bad UGLY on ROD warranties.

[Dave Stewart]

My fishing partner bought the Cummara from BPS last year.... He loves it !! BUT.... late in the season last year the insert in the tip popped out after only a few times using it. He took it back to BPS and the salesman gave him a hard time saying that wasn't covered under the warranty. He said that was considered maintenance.? Really sounds like a defect to me, anyway he finally agreed to let my partner upgrade from the 6'-8" to the 7'-2" plus the differance in $. He said he wouldn't replace it again from the eye inserts coming out! Inspite of all that my partner liked the light weight and the sensitivity of the Cummara so much that he bought another one with his BPS giftcard that he got for Christmas. I guess the warranty isn't unconditional. Oh well it still is a good warranty and a good rod!

Next time tell him to break the rod over his knee and take it back to Bass Pro and ask them if it was broke enough now to replace it.

[eddie_m]

Louisville-area guys, a2o, right down the street from Bass Pro, is a local boat and fish shop. They say they'll beat BPS prices on Shimano rods, and the owner is local.I'm not against BPS. Trust me, I spend PLENTY there, but local shops with good people deserve a look too. And maybe they won't give you a hassle about the warranty.

[Chubminnow]

Next time tell him to break the rod over his knee and take it back to Bass Pro and ask them if it was broke enough now to replace it.

That's funny right there...actually, better yet...since the sales guy was not very quick to give a full replacement, why not break it in half right there in front of him and ask the same question?