I'll second the Lenovo vote as far as tech support goes. I just ordered the girlfriend a Ideapad netook and the battery that came with it was faulty. It wouldn't charge past 86% and the netbook would not run off of it for no more than 10 seconds before it would shut down. I made a call to Lenovo and spent about 15 minutes talking to a support guy that agreed the battery was faulty and he connected me to repairs somewhere in Georgia (maybe Atlanta like Peter said) and spent maybe 10 mins on the phone giving them my personal info and had a new battery at my door the next day as they overnighted it to me.
I'm going to say the good far out weighs the bad with them right now because we all know batteries can be problematic, the netbook was a real deal for the price/quailty and the support was top notch.




Reply With Quote