Dell Computers

[HURRICANEBOB]

DJ:

Don't rule out Sony Vaio's. Might want to add that to your list with HP. etc.

Govt here used to have some gateways, and while their customer support was good, we ended up calling for help an awful lot. Gateway always responded with quick "real person" on the phone support, a couple troubleshooting trys, then an immediate hardware replacement. But, we did a lot of replacing.

HP, from what I read has come a long way, and is teamed with Compac.

ACER bears a look at, they are putting out some good stuff now adays, cost effective, and PCWorld seems to like them.

And I do agree with you about Dell. At home here 3 years back I went to all Sony Vaios, I can actually get people on the line, but only had to do it once in 3 years on 2 computers. (Lightning and a case of dumb-butt on my part costed me a harddrive).

[peter]

I had some trouble with a Sony vio. Best buy ended up scrapping mine after 30 days twice at the best buy repair center. then I asked the guy at the local repair shop what kind of computer to buy and he said Lenovo Thinkpad.do not buy a computer from best buy or other consumer store. Get direct from factory.Typically stores like best buy send to their own repair center for service ad how could they know how to repair buy all the brands. Hp compac may be good. have one at home being abused by wife and kids and still ticking after 6 years. good luck.