Your points have merit as well.

Yes, generally speaking, box stores have terrible customer service. Most of the people on this forum will know more than the guys at those stores. Alot of times they arent really there for us, as we know our way around.

Ill admit I am bias towards BPS as I frequent it once or twice a week. Not every customer service experience has been stellar, but I have felt like some of those guys have helped educate me to become a better fisherman.

One thing it seems we can all come to an agreement on is that Gander Mountain is not getting the job done. I honestly couldnt see it stay in business if BPS comes in.