I see he loves my big ol'round Calcuttas. To bad Shimano has gotten so greedy and has zero customer service. Try calling either of the customer service numbers that come with your reel.

For the non-automated attendant one, I parked it (on their nickel), for over 2 hours...on speaker while I did other work. Then I did the same for another 1.5 on the "Quote" automated attendant one that really just takes you to the same on-hold circle.

So I called one of the authorized service centers listed on their site (Nutter Rod & Reel?) and they nailed it for me. They don't even have a website and the lady was incredibly helpful. I had the part in three days. BPS in Springfield wanted to take my money and then back order till July because Shimano is that bad on parts.

Their slide'n boys...I'm just giving you the heads up.

Mark Bell
502-722-2260

137 Citizens Boulevard
Simpsonville, KY 40067