I guess we just have a difference of opinion on what is high quality service. By the way, I have traveled the country too...been in many of the stores you mentioned and some you did not...even done seminars at some of them.

Last time I was in a Bass Pro shop (within the past year)....I waited for 5 minutes at a counter in front of two clerks while they discussed their personal lives and finally had to ask them if one of them wanted to wait on me today or should I come back tomorrow? My visit before that I asked a clerk in the fishing department where their spoons was located (not any specific spoon...just where are the spoons...and his reply was "is that a lure or something else?". I can get that kind of service at Wal Mart.