humminbird customer support review

[RayP]

Hummingbird's customer service is a big reason I still buy their products. My one experience with Lowrance's CS was a big disappointment and I will not buy another.

[00SKEETER]

Awesome. Had an issue with my transducer on my 788ci. They upgraded my transducer to a trolling motor mount puck style and it was delivered to my front porch in two days.

[lil skeeter]

Awesome. Had an issue with my transducer on my 788ci. They upgraded my transducer to a trolling motor mount puck style and it was delivered to my front porch in two days.

i had the same problem with my 788ci transducer and they sent me one no charge. real easy to talk to also.

[picz34]

I know I'm chiming in on an old post from about 5 years ago but Humminbird must have changed their customer service policy. I was having an issue with my Lakemaster Wisconsin chip so I sent it into them. Their reply after sending it to them was to throw it away and buy a new one. I've spent over $800 on a depth finder and $125 on this SD card and this is how they treat their customers?

[gofishdave]

I bought a Lowrance HDS 12 Touchscreen 14 mos. ago. 3 1/2 weeks ago I was going down the lake and my unit just turned itself of and would never come back on. To make a long story short, it's been gone back to Lowrance 3 wks. and they don't know when it will be sent back. NOT TO WINE, BUT, the HDS 8 I bought at the same time as the 12 , for the front, won't turn off. You have to disconnect the power card in order to turn it off. I hate it when Hummingbird owners start bragging, the good part is, I won''t have to see them, because I may never get back on the water!!!!!!!!

[GeoFisher]

I bought a Lowrance HDS 12 Touchscreen 14 mos. ago. 3 1/2 weeks ago I was going down the lake and my unit just turned itself of and would never come back on. To make a long story short, it's been gone back to Lowrance 3 wks. and they don't know when it will be sent back. NOT TO WINE, BUT, the HDS 8 I bought at the same time as the 12 , for the front, won't turn off. You have to disconnect the power card in order to turn it off. I hate it when Hummingbird owners start bragging, the good part is, I won''t have to see them, because I may never get back on the water!!!!!!!!

Bird all the way. And I doubt the above post, a single post from a new user, is even real.

I've called hummingbird more than once, and have NEVER, NOT ONCE received that type of response......NEVER.

Later,

Geo