I'll second the recommendation about going to Pandora and launching there. The people at Chimney Rock acted like I was trying to cheat them out of a launch fee one day while I was taking the straps off to launch the boat. They rudely demanded the launch fee and implied that I was trying to cheat them. I was planning on paying when I launched rather than walk down the hill twice. I just quietly put the straps back on and went on down the road to Pandora. At the current rate of $10 and my experiences in the past, I would go to another lake before I used them again.