I got the Reel in april of last year. I occasionally will fish with waders and one time out I tripped on a log and my pole submerged as i tried to catch myself. After that the reel started to grind pretty bad. After the season I called shimano and explained my reel needed to be worked on. they told me to fill out the reel repair form and it would be a standard labor fee (20 or 25 I cant remember) plus parts.

Sent it off (paid like 5 or 6 dollars in shipping). They called me to approve charges about a week later. I had to get 3 bearings replaced and they only charged me for one of them (10 bucks). I got it back a week after that and took it out on one of the warm days we had and fished just to get rid of some cabin fever. Well the reel went in reverse even worse than before. It seems to happen whenever i brought the bait out of the water, it would just fall back down like the spool was engaged.

So I called back and was said it wasnt fixed, and the guy recommened that they send the bearing and I could replace that part on my own. I declined and said I would rather them do it. That evening my impulses got the best of my and I dug into it to see if I could figure out what happened. Needless to say I only made it worse. Its a E7 201