A Need to vent!

[roadrunner]

Odds are that it was employee incompetence that resulted in the incorrect pricing. They should not have insinuated it was you, but instead thanked you. Sorry you had to experience that, but try not to let it get to you. The same poor training that likely led to the incorrect pricing also led to the poor handling of the situation from both the cashier and manager.

I agree it was employee error and they should have suffered the loss. Do not change your values for $99.00 you would have to live with it for a long long time.

[SLP]

Just as a comparison. I was at Gander Mountain last week and two of the items I was purchasing rang up $20 higher then the pricing marked on the shelf. They adjusted both teams down for me without hesitation. That is how this type of situation should be handled.

I also agree with the poster who mention the legality. I believe that unless it is obviously tampering, legally they must.

[RoadToad]

Just as a comparison. I was at Gander Mountain last week and two of the items I was purchasing rang up $20 higher then the pricing marked on the shelf. They adjusted both teams down for me without hesitation. That is how this type of situation should be handled.

I also agree with the poster who mention the legality. I believe that unless it is obviously tampering, legally they must.

If someone at the store places the wrong price on an item by mistake, then it's just that, a mistake, and the store is under no legal obligation to sell you the item for the incorrect price. There have been court cases about this, like where $500 items were labelled for $5, and someone sued to try and force the store into selling them the item at that price. It won't fly. Now if they advertise that price, that's different, but even then there are limits. When Office 2000 first came out, I saw it advertised at Circuit City $205, which was something like $110 less than the CompUSA price, which I thought was strange, so I went in there and scarfed up a copy. Sure enough it rang up at about $90 more than the advertised price, so I pulled out the ad and showed it to the clerk. She called over the manager, who looked at it, and his eyes got a little wide, but then he entered his override and they rang it up at the advertised price. The next day's paper carried another ad, announcing the error and apologizing.

That said, after the experience you went through, I wouldn't be shopping there any more, either.

[SLP]

That said, after the experience you went through, I wouldn't be shopping there any more, either.

I didn't have the bad experience, just responded to the original poster who did.