Navionics map card

[stoner]

Received the map card a few days that I had ordered and went ahead and registered it. I noticed there were updates available so I proceeded to update and kept getting an "unknown error" message.
Contacted navionics twice via email and still no response. Anyone have experience with their customer support or with this error message?

[nitro929]

Received the map card a few days that I had ordered and went ahead and registered it. I noticed there were updates available so I proceeded to update and kept getting an "unknown error" message.
Contacted navionics twice via email and still no response. Anyone have experience with their customer support or with this error message?

Did you unlock the card???

[stoner]

Yea, card was unlocked.

[toomanycasts]

Has the same problem when I installed a wireless adapter on my boys' computer. Google the error message and you'll find the answer. Can't remember exactly, but I had to change some settings in the computer. Hope this helps

[stoner]

Posted this over on bbc and got a fix. Ill share it when I can get back on there later.

[stoner]

Insert your Navionics card into the card reader on your computer.
Open the folder to view the files.
Go into “Navionic > Charts”
Delete the “UGC” folder.
Also, delete the files within this folder with the following file extensions (.ugc, .uk, .ck)
Perform the Freshest Data Update again. Please only select the “Nautical Charts” option, and disable the “Community Edits” option.


This was the fix offered if anyone else has this problem. Note, I have not tried yet but will later today or tomorrow