A Need to vent!

[410th]

I just need to vent for a while guys.

I went to one of the local discount stores this afternoon to pick up a few grocery’s and get a prescription filled. So while waiting for the wife to do her thing, I told her I would be in the sporting good department. I was looking at one of the Falcon BuCoo rods at a little over $129.00. Liked what I seen but put it back on the rack. I started looking in the discount bin and there is a Falcon BuCoo Spinning Rod with a tag that said it was marked down from $40.00 to $30.00. I took it and a $129.00 rod to the counter for a price check and both rang up at 129.00 and was told real quick that someone had changed the price tag I was not buying it for 30 bucks. The clerk took the rod and walked off, kinda mad about something, I got the feeling she was mad at me. So I went back to the Discount Tub and found a Falcon BuCoo Casting rod with the same price tag $30.00, I thought dang I am getting this one, but my raising would not let me do it, so I took it back to the counter and asked when could I buy one for 30 bucks because I just found another one with that price tag on it. The clerk got real hateful and told me “ I am calling management” and walked off and left me standing. So I waited and sure enough a manager showed up and she told him what happened, that I brought 2 $129.00 Falcon rods to her with 30 dollar price tags on them and I wanted to buy them, they just told me sorry but you can’t buy them for 30 dollars and again I got that feeling that I just made someone real mad. I told him that I found them in a discount tub with that price tag and wanted to bring it to their attention. He told her to look at the other rods in the tub and see if they were priced right. When they got done talking about what happened I sure felt like I was just accused of price switching or shop lifting but neither accused me. I sure left that store really felling very uncomfortable. I just might have to do things different next time, if my raising will let me that is. Like I said Just venting!!

[GeoFisher]

I just need to vent for a while guys.

I went to one of the local discount stores this afternoon to pick up a few grocery’s and get a prescription filled. So while waiting for the wife to do her thing, I told her I would be in the sporting good department. I was looking at one of the Falcon BuCoo rods at a little over $129.00. Liked what I seen but put it back on the rack. I started looking in the discount bin and there is a Falcon BuCoo Spinning Rod with a tag that said it was marked down from $40.00 to $30.00. I took it and a $129.00 rod to the counter for a price check and both rang up at 129.00 and was told real quick that someone had changed the price tag I was not buying it for 30 bucks. The clerk took the rod and walked off, kinda mad about something, I got the feeling she was mad at me. So I went back to the Discount Tub and found a Falcon BuCoo Casting rod with the same price tag $30.00, I thought dang I am getting this one, but my raising would not let me do it, so I took it back to the counter and asked when could I buy one for 30 bucks because I just found another one with that price tag on it. The clerk got real hateful and told me “ I am calling management” and walked off and left me standing. So I waited and sure enough a manager showed up and she told him what happened, that I brought 2 $129.00 Falcon rods to her with 30 dollar price tags on them and I wanted to buy them, they just told me sorry but you can’t buy them for 30 dollars and again I got that feeling that I just made someone real mad. I told him that I found them in a discount tub with that price tag and wanted to bring it to their attention. He told her to look at the other rods in the tub and see if they were priced right. When they got done talking about what happened I sure felt like I was just accused of price switching or shop lifting but neither accused me. I sure left that store really felling very uncomfortable. I just might have to do things different next time, if my raising will let me that is. Like I said Just venting!!

VENT NOTHING..........I'd make it clear to the manager, the store manager the DISTRICT MANAGER.......whoever. While there are quite a few scumbags out there that change the price on stuff, YOU WERE NOT.....

Make sure they know you're not out to get anything, but that you didn't appreciate the assumption that YOU changed the price tags.

Later,

Geo

[SLP]

Odds are that it was employee incompetence that resulted in the incorrect pricing. They should not have insinuated it was you, but instead thanked you. Sorry you had to experience that, but try not to let it get to you. The same poor training that likely led to the incorrect pricing also led to the poor handling of the situation from both the cashier and manager.

[DJD]

Screw them! I won't usually cause a scene but if some dimwit retail turd isn't going to accept the fact that I'm not trying to cheat them and gives me some attitude and calls the manager someone is gonna get a talking to.
Might possibly talk to the next on the food chain too because I'm not gonna stand by and be accused of something that stupid. Dang customer service gets forgotten alot these days.

[bassin_bug]

I'm reasonably sure that, several years ago, when the "Truth in Sales and Lending Law" (I think that's what it is called) was enacted, it said that if an item was not correctly priced, the store had to sell it for the sticker price. I have used that on several occasion and the store had to sell my item to me for the sticker price and take the loss. You should have told them about that law and threatened to report them. They may have neglected to enter the sale price into their cash register system.

It also comes under the Act where businesses had to post their prices because the merchants were charging whatever they felt like charging at the time; it helps to keep them honest and stops them from showing favoritism to their family and friends. I think I would go back for another round with the manager and if he didn't see it my way, I would call their corporate offices and kick up a storm.

just my 2-cents

[mhall]

Let me guess..........Walmart.....

That store should be shut down in my opinion.

[roadrunner]

Odds are that it was employee incompetence that resulted in the incorrect pricing. They should not have insinuated it was you, but instead thanked you. Sorry you had to experience that, but try not to let it get to you. The same poor training that likely led to the incorrect pricing also led to the poor handling of the situation from both the cashier and manager.

I agree it was employee error and they should have suffered the loss. Do not change your values for $99.00 you would have to live with it for a long long time.

[SLP]

Just as a comparison. I was at Gander Mountain last week and two of the items I was purchasing rang up $20 higher then the pricing marked on the shelf. They adjusted both teams down for me without hesitation. That is how this type of situation should be handled.

I also agree with the poster who mention the legality. I believe that unless it is obviously tampering, legally they must.

[RoadToad]

Just as a comparison. I was at Gander Mountain last week and two of the items I was purchasing rang up $20 higher then the pricing marked on the shelf. They adjusted both teams down for me without hesitation. That is how this type of situation should be handled.

I also agree with the poster who mention the legality. I believe that unless it is obviously tampering, legally they must.

If someone at the store places the wrong price on an item by mistake, then it's just that, a mistake, and the store is under no legal obligation to sell you the item for the incorrect price. There have been court cases about this, like where $500 items were labelled for $5, and someone sued to try and force the store into selling them the item at that price. It won't fly. Now if they advertise that price, that's different, but even then there are limits. When Office 2000 first came out, I saw it advertised at Circuit City $205, which was something like $110 less than the CompUSA price, which I thought was strange, so I went in there and scarfed up a copy. Sure enough it rang up at about $90 more than the advertised price, so I pulled out the ad and showed it to the clerk. She called over the manager, who looked at it, and his eyes got a little wide, but then he entered his override and they rang it up at the advertised price. The next day's paper carried another ad, announcing the error and apologizing.

That said, after the experience you went through, I wouldn't be shopping there any more, either.

[GeoFisher]

I'm reasonably sure that, several years ago, when the "Truth in Sales and Lending Law" (I think that's what it is called) was enacted, it said that if an item was not correctly priced, the store had to sell it for the sticker price. I have used that on several occasion and the store had to sell my item to me for the sticker price and take the loss. You should have told them about that law and threatened to report them. They may have neglected to enter the sale price into their cash register system.

It also comes under the Act where businesses had to post their prices because the merchants were charging whatever they felt like charging at the time; it helps to keep them honest and stops them from showing favoritism to their family and friends. I think I would go back for another round with the manager and if he didn't see it my way, I would call their corporate offices and kick up a storm.

just my 2-cents

So you're going to SCREW a business be damned if it was marked wrong.

If you KNOW the price is wrong and the you demand they sell it for that price.......well.

I personally don't need the money that bad. This surprises me a little bug, because you usually take the "moral" high ground on this type of stuff. This doesn't sound like high ground.

Later,

Geo

[SLP]

That said, after the experience you went through, I wouldn't be shopping there any more, either.

I didn't have the bad experience, just responded to the original poster who did.

[SLP]

So you're going to SCREW a business be damned if it was marked wrong.

If you KNOW the price is wrong and the you demand they sell it for that price.......well.

I personally don't need the money that bad. This surprises me a little bug, because you usually take the "moral" high ground on this type of stuff. This doesn't sound like high ground.

Later,

Geo

I agree, knowingly trying to take advantage of someones mistake for profit is dishonest. No different then when given the wrong change, keeping it.